Organza Bag – Medium

Ready to ship in 1-3 business days from Australia

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Shipping Policy

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Bin Odour Solutions Shipping & Delivery Policy

Bin Odour Solutions products will only be sold and shipped within Australia.

Goods will only be shipped to the Customer on receipt of payment unless otherwise agreed upon by Bin Odour Solutions in writing with a date of payment specified & agreed upon by both parties. If payment is not received in the agreed amount of time, Bin Odour Solutions will contact the Customer concerned and discuss new payment terms. If payment is not made by the Customer in a reasonable timeframe agreed upon by B.O.S., Bin Odour Solutions has the right to have all supplied goods returned by the Consumer immediately (at the Consumers cost) and/or seek legal action to retrieve full payment as required.

After payment has been received by Bin Odour Solutions, products will be dispatched within 3 business days. Unless otherwise agreed upon, all products will be sent as standard shipping. Postage will be sent by Sendle or Australia Post. Due to Covid 19 these third party postal companies are experiencing delays which Bin Odour Solutions is unable to control. Hobsons Bay area deliveries will be made by B.O.S. Staff within 3 business days from payment being received. In the instance that the order is not delivered or significantly delayed due to a postal company issue the Customer should contact Bin Odour Solutions and advise accordingly. Bin Odour Solutions will contact the postal company concerned and arrange a suitable resolution for all parties.

The 10kg Bin Bombs container may have a delivery time of up to 10 days until further notice.

At the time of writing these Terms & Conditions (11 May, 2020), Covid 19 was not impacting the supply of Bin Bombs fragrance pellets to Victoria. This isn’t expected to change but if it does in the future, time frames will change accordingly.

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Refund Policy

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Bin Odour Solutions Refund & Returns Policy

Bin Odour Solutions will not accept returns for change of mind.

Bin Odour Solutions currently offers a money back guarantee. A full refund will be given to people who use our Bin Bombs fragrance pellets as per our instructions for 1 month and if they aren’t satisfied with the results a full refund will be given.

If the Consumer claims the Bin Bombs deodoriser pellets or Organza Bags are supplied to an unacceptable quality Bin Odour Solutions will provide the Purchaser with an equivalent replacement or refund (depending on the Customer’s wishes). The Consumer must first prove the condition of the product with a photo on receipt of the product and a written description of the complaint emailed within one week of the receipt of goods to B.O.S. If the goods are damaged in transit by a third party, the Courier/ Delivery Service will be contacted by Bin Odour Solutions for possible financial compensation or other suitable resolution. Bin Odour Solutions will contact the Consumer with the third party outcome.

If a Consumer has a complaint regarding the products or service provided by Bin Odour Solutions the Consumer is requested to contact B.O.S. Management directly by phoning 0488 008 362 to lodge the complaint. All care will be taken to resolve the complaint in a timely manner agreeable to both parties.